ServiceNow Elite Partner

As a ServiceNow Trusted Elite Partner we deliver intelligent and
automated service delivery experiences across the enterprise.

Innovate and Build Intelligent Service Delivery

ServiceNow is at the forefront of innovating how work gets done across the enterprise. Featuring intelligent automation capabilities, streamlined workflows customer and employee -centric solutions to provide the best experiences for your communities.

V-Soft Digital offers a unique blend of experience in the ServiceNow space to deliver tailored solutions, which includes affordable licensing, consulting, turn-key solutions, and mobile app development.

V-Soft Digital Hosting & Managed Services

V-Soft Digital’s experienced team manages your ServiceNow instance with several coverage options including 24/7/365 support.
Offering flexible payment models including Time and Material and Fixed Price options.

V-Soft Digital MSP Services

  • Deploy V-Soft instance(s): ITSM, ITAM, ITOM, ITBM, GRC, HRSD, CSM, FSM and others
  • Onboard using best practices
  • Provide 24/7 support
  • Reduce licensing costs with V-Soft partner discounts
  • Implement continuous improvements
  • Monitor and support platform governance
  • Perform ongoing platform enhancements
  • Manage UX, incidents, and service desk
  • Provide oversight and manage performance

V-Soft Digital Hosting

  • V-Soft acquires and configures your ServiceNow instance including all required licenses
  • Manage your ServiceNow instance on V-Soft’s partitioned domain to reduce costs
  • Receive budget flexibility with V-Soft’s monthly billing option

IT Service Management (ITSM)

Harness the power of ServiceNow ITSM to modernize the IT service delivery process to increase productivity, streamline services, and add new insights while providing superior employee experiences with chatbots, portals, mobile apps and more.

IT Asset Management (ITAM)

Combine all asset data – inventory, finances, contracts, risk and compliance all in one place in order to make the most of your existing assets. Successfully organize hardware, software and cloud assets through their entire lifecycles, from planning and procurement to retirement and disposal.

IT Operations Management (ITOM)

Driven by AIOps, automation tools, and interactive dashboards, businesses can get a birds-eye view of their IT operations, monitor the health of IT infrastructure, scale infrastructure, increase service agility and predict and fix issues to avoid service outages.

Service Performance Management (SPM)

Formerly IT Business Management (ITBM), Service Performance Management ensures better ROI with unified dashboards to manage various business units and increase operational efficiency, demand management, prioritization, and improve resource management. SPM mitigates risks and strategically channelizes business investments to maximize returns and drive business transformation.

Customer Service Management (CSM)

Wow your customers by providing superior service at all interaction points. CSM works to optimize the customer service process while proactively handling incidents before they occur. Offer self-service options and advanced technology like automation, AI, and chatbots to reduce ticket requests and reduce time to close.

Governance, Risk and Compliance (GRC)

Provide a single point of reference for all governance, risk, and compliance processes and technology. Ensure everything is meeting standards for compliance, finance, legal, ethics, and risk by maintaining one point of reference vs many different silos and spreadsheets.

THE RIGHT TEAM

V-Soft Digital has been a trusted partner in helping businesses solve the challenges of innovation through technology solutions since 1997. V-Soft’s expertise spans a wide array of technology stacks, allowing for best practices of enabling ServiceNow within your organization. Experience combined with a compelling value proposition makes V-Soft Digital the Right Team and the Right Talent.

50

Custom Integrations

39

Completed Projects in the last 12 months

85

Certified Developers

15

Years of Experience

25

Years of Experience

250

Projects Complete

400

V-Soft Family Strong

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